Every business has processes in place for which help and assist with the day to day activities that are required. Within CareFree you have the ability to set up your own workflows which identify each stage of a specific process.
This allows the full management of the process with checks along the way to confirm that each stage has been completed or skipped depending on the action required.
The workflows have been proven to work exceptionally well for recruitment, inductions, compliments and concerns and can be tailored to fit any process within your business.
In addition to the individual steps, there is a planner view that highlights individual or company wide workflows that have been completed or are outstanding, showing how many days overdue that specific stage is.
There is also the facility to integrate this with individual carers, stating that certain stages need to completed and signed off before allowing the care worker to be able to allocated to calls. This ensures that the required stages are completed and is ideal security check within the induction process.
If you have specific requirements with regards to workflows or would like to know how they work, then please do not hesitate to contact us.